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Desktop control of your phone system.
Manage users, and features, and monitor account activity with ease.
Maintain a professional image.
Send and receive business texts from your computer or mobile app, keeping your personal number private.
See who's available and connect instantly.
BLF keys light up to show busy lines and let you dial extensions with a single press.
Never miss a call, even in outages.
Call Continuity keeps your business connected 24/7 with customers, vendors, and employees.
Work from anywhere, seamlessly.
Transfer calls between your desk phone and mobile with Call Flip. Your conversation keeps flowing, no matter where you go!
Stay connected, wherever you are.
Forward calls to mobiles or landlines during snow days, sick leave, or travel. Call forwarding keeps you reachable, always.
Keep callers informed and engaged.
Put calls on hold with a single button. Music on Hold or Call Queues entertain and inform your customers until you're ready to reconnect.
Take Control of Your Calls with Call Screening
No more unwanted calls! Call Screening empowers you to decide how to handle incoming calls before you answer.
Never Miss a Critical Call and Stay Connected with Call Waiting
Every call matters. Call Waiting lets you know about incoming calls even while you're on another line.
Caller ID - Know Who's Calling Before You Answer
Caller ID is a phone service that displays the phone number of the person calling you on your phone's screen before you answer the call.
Maintain Call Privacy. Block caller ID with ease.
Choose to block caller ID on specific extensions or for your entire organization.
Connect Instantly.
Add a Click-to-Call button to your website and let visitors call you with a single tap!
Seamlessly integrate your smartphones with your desk phones through a softphone application. Calls into your main number can be routed to your remote and mobile employees just as if they were sitting at their desks in the office.
In an important meeting or finishing a time-sensitive project? With Do-Not-Disturb you can limit distractions by temporarily re-routing incoming calls to your extension by sending them directly to your voicemail.
Do you have different departments or functional units within your overall business? With Dynamic Caller-ID you can customize your outbound caller ID appearance so your customers know exactly who is calling.
E-fax is a service that allows you to send and receive faxes over the Internet. This means that you can send faxes from your computer or mobile device, without the need for a physical fax machine. E-fax is a convenient and affordable way to send documents, without the need for an expensive fax phone line.
Fax to Email is a service that allows you to receive faxes as email attachments. This means that you can receive faxes directly in your email inbox, without the need for a physical fax machine. Fax to Email is a convenient and affordable way to receive faxes, and it can be used to receive both black and white and color faxes.
Find-Me-Follow-Me is a call following feature part of the Never-Miss-A-Call suite of continuity calling services. You can customize your phone to sequentially ring different numbers that you may be available at before sending the caller to voicemail.
HD-Voice is a high-definition voice calling platform using proprietary audio-enhancing technology to produce a superior standard for calls. HD Voice produces clearer, more vibrant, and natural-sounding audio, and reduces background noise in almost any environment, providing a higher quality calling experience.
HIPAA-compliant e-fax service is a service that allows medical practices to send and receive faxes securely over the internet, in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This means that your faxes will be protected from unauthorized access and disclosure and is more cost-effective than a legacy fax machine with a dedicated copper phone line.
Link your business phone number to your mobile device using a smartphone app to make and receive business calls. Call or text from the app and present your business number on outbound caller ID and not a personal cell phone number.
Music-on-Hold is vital for professional engagements with your customers. Being on silent-hold can lead to callers thinking they have been forgotten or disconnected leading to a poor customer experience. Music-on-Hold is an important communications tool to callers to on the line, to fulfill their needs.
Never-Miss-a-Call is a VoIP suite of remote and mobility features, including Call Forwarding, Simultaneous Ring, Find-Me-Follow-Me, Voicemail, and Do Not Disturb, giving you the ability to choose how to route calls when you’re away from your office desk phone.
Simultaneous Ring is a part of the Never-Miss-a-Call suite of continuity calling services. You can customize your phone to simultaneously ring up to five different numbers at the same time before sending the caller to voicemail.
Easily share files, start or join group chats, send and receive SMS messages from your office phone number, and enjoy voice and video calls with colleagues and customers from both a computer desktop application and a smartphone app.
Want to grant certain privileges to phone users to customize their own calling experience? Empower your employees through the User Portal which enables them to manage extension-specific settings such as ringtones, call forwarding, voicemail, and remote and mobility features right from the desktop portal.
Never Miss a Message - Personalized Voicemail for Everyone
Virtual Voicemail gives each extension its own secure mailbox. Access your messages from anywhere, anytime – desktop app, smartphone app, your desk phone, or even by email.
Voicemail simplified.
Voicemail to Email converts your voicemail messages to MP3 files and sends them to your email for easy access on any device.
Never miss a call again!
Virtual Receptionist, also known as an Auto-Attendant, greets callers professionally and directs them to the right extension or department using a customizable menu.
Twin Bridges Solutions, LLC - Copyright © 2017-2023
518.290.7080 x10
2022 All Rights Reserved.
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