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Twin Bridges Solutions acts as an agent to help organizations like small businesses, schools, municipalities, and non-profits secure business-grade telecommunication services at rates often lower than those advertised directly by carriers.
How does it work?
We help you explore and compare options for services such as cloud-based phone systems, high-speed internet access, and traditional phone lines from various carriers. When you select a service through Twin Bridges Solutions, your agreement, ongoing service, and customer care will be directly with the carrier you choose. Twin Bridges Solutions earns a commission from the provider for facilitating this connection.
Key things to understand:
- Your contract is with the carrier: While we help you find the best deal, your service agreement and all terms and conditions will be established directly with the telecommunications provider you select.
- Service and support come from the carrier: All aspects of your service, including installation, billing, troubleshooting, and customer support, will be handled by the chosen carrier.
- Access to potentially better rates: Our role is to help you access more competitive pricing than you might find by going directly to the carriers.
Yes, you can keep your phone number! With Local Number Portability (LNP), we make switching providers easy. We manage the porting process, working directly with your current provider to guarantee a smooth transition and uninterrupted service.
Our initial consultations are always free. We're paid by the service providers when you choose a longer-term agreement (usually 24-36 months+). This means you benefit from our expertise and save money without any upfront fees. We'll clearly explain any potential fees beforehand for shorter agreements or complex projects. We're committed to finding you the best possible solutions and savings.
The chosen provider will send your invoice. We are your telecom advocate, not a direct provider. We work with a network of top carriers (Spectrum, Verizon, Comcast, Vonage, and more) to secure the best rates and features for you, handling the time-consuming tasks of price shopping and contract negotiation.
Yes, you can. However, using Twin Bridges Solutions unlocks exclusive rates and benefits you won't get on your own. We save you time and money by comparing providers, leveraging industry connections for better deals, and providing guidance to find the perfect solution.
We will typically contact you within 24 hours to schedule a 30-minute consultation via phone or video conference. If you wish to proceed with a preliminary quote after the consultation, we'll request a recent phone and/or internet service invoice (account numbers may be redacted). We will then provide a preliminary quote and cost comparison within three business days
Yes, you can. Simply complete our online form, and we'll provide a preliminary estimate from a trusted partner within three business days. Please note that preliminary estimates are subject to change based on factors such as time elapsed, changes to supplier prices, project scope adjustments, and site surveys. We'll primarily communicate via email, and only call if specifically requested.
Free initial consultations. We're paid by the service providers for longer-term agreements (24-36 months+). For shorter agreements or complex projects, we'll discuss any fees beforehand. We're dedicated to saving you money.
We can certainly assist you in understanding your current quote. However, please be aware that our special pricing may not be applicable if you've already received a quote directly from a provider. Carrier agreements often restrict the application of our discounts in those situations. To maximize your savings, we recommend engaging us from the beginning to explore the best available options.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
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