Telecom Services

Modern cloud-based business phone systems can provide traditional calling along with features such as dynamic auto-attendants, call & ring groups, enhanced voicemail, mobile and desktop applications, and easier management across multiple locations. We help evaluate providers and service plans based on how your organization actually uses its phones.

For organizations looking beyond traditional desk phones, unified communications can bring voice, messaging, meetings and collaboration tools together across desktop and mobile devices. The right solution depends on your users, workflow and existing technology, not simply which platform has the longest feature list..  

Cloud-based fax and other communications services can replace aging standalone equipment and traditional lines while giving users more flexibility in how documents and communications are handled. 

Traditional analog telephone lines are becoming increasingly expensive and may no longer be the most practical choice for many applications.

Modern alternatives can replace conventional POTS lines while preserving the connectivity required by compatible equipment and services.

Analog lines aren't used only for telephones. Organizations may still have lines supporting fax machines, alarms, elevators, gates, entry systems or other equipment.

Those applications should be identified and evaluated before existing lines are changed or disconnected

Legacy-line replacement isn't simply a matter of cancelling an old telephone bill. Equipment compatibility, regulatory or vendor requirements and the intended use of each line need to be understood first. We can help identify the appropriate solution and provider before changes are made. 

New services should be planned and configured before existing services are disconnected. For phone-system changes, that can include extensions, call routing, auto-attendants, voicemail and user requirements. 

Changing providers can involve installation schedules, number porting, equipment, service activation and coordination with your internal or outside IT resources. We help keep those pieces connected as the transition moves forward.

The goal isn't simply to install new technology. It's to make the transition with as little disruption to your organization as practical and leave you with a solution that works the way you expected it to.  

Maybe you're replacing an old phone system, frustrated with your carrier, opening another location, reviewing internet service or simply wondering whether you're paying too much for what you have. 

Twin Bridges can review the situation and identify providers and solutions that fit your requirements. There's no need to know the answer before the conversation starts 

If there's a better option, we'll help you understand it and move forward. If what you already have still makes sense, that's useful to know too.